Patient Experience

Everything For You, From Start to Finish

We plan every step from pre-flight to post-recovery. You focus only on your health.

Journey Steps

Full Package Service Flow

Before

Remote Pre-Assessment

Share your medical documents via WhatsApp or email. Our expert physicians will evaluate within 24 hours and provide a personalised treatment plan.

Before

Visa & Travel Support

We provide guidance on Turkish visa applications, flight reservations and travel insurance.

Arrival

VIP Airport Welcome

Our private driver meets you at Istanbul Airport. Luxury transfer directly to your hotel or clinic.

Arrival

5-Star Accommodation

Comfortable and secure hotel accommodation near the clinic is arranged. Everything is ready.

Treatment

Personal Coordinator Accompaniment

Your assigned coordinator is present at all clinic appointments, provides interpretation and manages all processes.

Treatment

24/7 Interpretation

Uninterrupted interpretation in Arabic, English and Turkish.

Recovery

Comfortable Recovery Process

Private nursing support, medication supply and nutritional counselling during the post-treatment recovery period.

After

Remote Follow-Up & Support

After you return home, communication with your coordinator continues.

Patient Stories

Real Experiences

Aesthetic Surgery

"The Borisov team provided an outstanding service from start to finish. My coordinator was with me at every step and my treatment went extremely smoothly."

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Ahmed Al-Rashidi

United Arab Emirates

Dental Treatment

"The dental treatment I received in Istanbul far exceeded my expectations. Everything was perfectly organised."

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Fatima Al-Saud

Saudi Arabia

Cardiology

"I chose Borisov for my cardiology treatment. I had a world-class experience both in terms of medical quality and personal attention."

🇰🇼

Khalid Al-Mutairi

Kuwait

Hair Transplant

"Among the many countries I researched for hair transplantation, I chose Turkey and Borisov. I am extremely satisfied with the results."

🇸🇦

Mohammed Al-Harbi

Saudi Arabia

Patient Experience

Let's Plan Your Health Journey

Start with a free preliminary assessment. Our expert team will prepare a personalised programme for you.